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FAQ

Packs, your Vault, and tokenization.

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How It Works

01

Claim a pack

Sign in, review the break's rip rule, and choose an available payment method.

02

Follow the rip rule

Auto-rip breaks open live, choice breaks let you switch before the live window, and sealed-only breaks stay unopened.

03

Choose the outcome

Opened bundles have 72 hours of bundle offers and a 3-hour grace period for shipping, a Second Chance Ticket, or storing eligible hits before automatic resolution. A hit stored as an individual Card Break asset can be shipped from custodial inventory later at any time upon request and payment.

Full Instructions

Frequently Asked Questions

What payment methods can I use?

Pack purchases and shipping support card payments through Stripe and wallet payments in supported USDC currencies. Card Break Credit is also available where offered when your eligible balance covers the amount. Checkout shows the methods currently available for that purchase or shipment; availability can differ for other features.

Which networks can I use for USDC payments?

Pack purchases and shipping support USDC payments on Cronos, Ethereum, BNB Smart Chain, Base, Arbitrum One, Polygon PoS, OP Mainnet, Avalanche C-Chain, and Solana. Choose an available option in checkout and use its exact network and token, including the distinction between USDC and USDC.e. Your connected wallet also needs the network's native coin to pay transaction fees.

Can I use email only?

Yes. Sign in with email, verify your email address, and use Stripe to buy packs or pay for shipping without connecting a crypto wallet. Your cards stay in your Card Break vault. Stripe checkout requires a verified email even if you originally signed in with a wallet. You can link a wallet to the same account later for eligible crypto features.

How are purchase and shipping refunds returned?

An approved original-payment refund follows the recorded payment method. Stripe payments are refunded through Stripe to the original payment method. USDC payments return to the original paying wallet in the same token and on the same network. A buyback is a separate offer for an asset, not a refund of your original purchase; its settlement options can differ.

Can a card-funded asset be bought back for USDC?

Yes. Eligible assets from Stripe pack purchases can receive USDC through the normal buyback request and admin approval process. Link and verify an EVM or Solana wallet first. Ethereum USDC is the default for EVM accounts; admins can choose another supported USDC network that matches your linked wallet. Solana-only accounts receive Solana USDC. Your payout receipt shows the actual network, currency and transaction. Buybacks remain subject to the normal offer window and payment, ownership, refund and dispute checks. The original purchase method or network does not determine the buyback currency. Stripe payments are not available for peer-to-peer Marketplace purchases.

How do sellback and shipping work?

Revealed opened-pack bundles can request an eligible buyback offer for 72 hours after reveal, based on the reveal-locked value and the offer's payout percentage. Available USDC or Card Break Credit settlement depends on the asset's funding source and the selected offer. Bundle actions remain available until the purchased automatic-resolution deadline, which defaults to 75 hours. A hit stored as an individual Card Break asset remains in custodial inventory and can be shipped at any later time upon request and payment, outside the parent bundle deadline.

What is a hit card?

A hit is any card valued at $1 or more at the time the pack is revealed. Hit status is locked from the reveal snapshot, so later value corrections do not change which cards can be stored as individual platform assets.

What does Store as Asset do?

If a revealed bundle has one or more hit cards, Store as Asset places each eligible hit in your vault as an individual custodial platform asset. The non-hit cards from that pack are forfeited to the platform. Stored card assets can be sold back, shipped, traded for a rolling ticket, or optionally tokenized on Ethereum when eligible and available, without the 72-hour bundle sellback limit. Packs and bundles cannot be tokenized.

What is a Second Chance Rolling Ticket?

Before automatic resolution, an eligible revealed full bundle can be traded in for one ticket through the manual Traffic Light experience. If the bundle has hits, those hits are forfeited with the bundle. After hit cards are stored as individual platform assets, each eligible stored card can be traded in separately; the non-hit cards from the original pack have already been forfeited to the platform.

What happens if I do nothing after reveal?

At the purchased automatic-resolution deadline, an untouched non-hit bundle becomes one directly issued Second Chance Ticket without the Traffic Light mini-game. An untouched hit bundle instead stores its hits as individual assets and forfeits its non-hit cards. The default deadline is 75 hours after reveal.

Can I keep my pack sealed?

It depends on the break's rip rule. Auto-rip breaks open live, choice breaks let you switch before the live/reveal window, and sealed-only breaks stay unopened.

What changes after an asset is tokenized?

Tokenization is optional. It creates an Ethereum NFT representing your stored collectible; the physical card stays with Card Break. The NFT starts in Card Break custody, where eligible Vault actions remain available. Withdrawing it to your linked wallet is a separate step. While the NFT is outside Card Break custody, platform buybacks, transfers, ticket trade-ins and shipping are unavailable until its return is verified. See Tokenization & NFTs below for the full process.

Where does Traffic fit?

Traffic is the daily community hub for market talk, Cronos updates, and live pack reveal context hosted from ElderKarl's account.

What is XP?

XP is Card Break's reward currency for account progress and XP Market unlocks.

Earn it: Through eligible pack activity, your first verified account link, completed buybacks and shipping, and daily rewards from equipped eligible profile items.

Spend it: On cosmetic looks, Starter animations, upgrades, and passes in the XP Market.

Level requirements: Reaching levels 11–19 takes twice the original per-level XP; level 20 onward takes four times the original amount. Spendable-only reward bonuses do not advance your level.

Keep your level: Spending available XP does not reduce lifetime XP or your account level. XP is not cash or USDC and cannot be withdrawn or transferred.

Open XP Market

Your collectible, on-chain

Tokenization & NFTs

Buying or revealing a pack does not create an NFT. Tokenization is an optional step for eligible individual stored assets, when available.

How do I tokenize a card?

Open the asset’s Actions menu in your Vault and choose Tokenize. Review the details, then approve the wallet prompts. Minting creates an NFT on Ethereum mainnet in Card Break custody. Your physical card stays stored with Card Break. Packs and bundles cannot be tokenized.

The mint costs $1, quoted in ETH, plus Ethereum network gas. You need your linked Ethereum wallet and enough ETH to complete the transaction. Tokenization finishes after the transaction is confirmed.

How do I withdraw the NFT to my wallet?

Choose Withdraw NFT to my wallet from Actions. Your physical card stays with Card Break. You need your linked Ethereum wallet and either a verified email or saved recovery codes. A verified email means recovery codes are not required for withdrawal; without one, complete recovery-code setup in Profile first. Stripe-funded pack assets also require admin review.

Review and pay the quoted ETH withdrawal fee. Your wallet also pays gas for that payment. Card Break keeps any difference between the fee and delivery costs and covers extra retry costs. Cancellation is available before execution begins: the fee returns less return gas, or is retained if returning it would cost at least the fee.

How do I return an NFT to Card Break?

Open Actions on the externally held asset and choose Return to Card Break custody or Return and detokenize. The NFT and custody destination are filled in automatically. Review the wallet prompts to authorize and send the return transaction.

You pay the return transaction’s network gas; there is no Card Break return fee. A normal return keeps the NFT and restores eligible Vault actions after confirmation. Return and detokenize also permanently burns the NFT once it is back in custody. Card Break pays that automatic burn’s gas, and eligible actions resume after the burn confirms.

What does detokenizing do?

Detokenizing permanently destroys the NFT, not the physical card. Your card stays in your Vault as a stored asset. For an NFT already in Card Break custody, choose Detokenize in Actions, review the network allowance and approve the payment. There is no detokenization service fee; you pay network costs. Unused ETH is returnable to the original payer less return gas. Gas already spent is not reimbursed.

After the burn confirms, normal custodial actions resume when eligible. If you later tokenize the card again, it receives a new token ID and a new $1 mint fee plus gas. The burned token can never be reused as a live claim.

How do I ship a tokenized card?

Use the normal Request Shipping action. The NFT must be in Card Break custody first. Once your shipping request is submitted, the included NFT cannot be transferred or withdrawn while the request is active.

After shipping is paid and confirmed, Card Break automatically burns the NFT and pays the burn gas before fulfillment. You do not need a separate detokenization request. That physical claim is permanently retired for shipping and cannot be tokenized again.

How can I check a collection or token ID?

Use the Token Checker without signing in or connecting a wallet. Select the network and enter the collection’s contract address. Add a token ID to check an individual Card Break NFT, or an optional seller wallet to compare with its observed owner.

The result separates collection recognition, token status and custody. A recognized collection does not prove every token is live or that every action is available. A seller match is not an endorsement, and ownership can change after the check.

Open Token Checker

What does “Whitelisted · View only” mean?

A whitelisted third-party collection is allowed to appear in your Vault. It is not a Card Break collection, an endorsement, or approval for Card Break actions. These cards are labeled Third-party asset · View only. A market estimate may appear when the card has been matched to supported catalog data; it is not a buyback offer.

Third-party collections have no approved Card Break actions: no custody deposits, platform transfers, sellbacks, ticket trade-ins, shipping or detokenization. Do not send these NFTs to Card Break. Only Card Break’s own supported collections can use eligible platform actions. The checker confirms whitelist status for third-party collections, not their individual tokens, owners or physical backing.

Can a token’s actions be restricted?

Yes. Custody, ownership, payment reviews, pending requests and security holds can restrict an asset even when its collection is supported. Card Break’s current collection supports individual NFT freezes and metadata corrections. Card Break can also permanently retire an NFT held in its custody through an administrative removal, including a customer-owned claim; an externally held NFT must return first.

Use the Token Checker for current public token and freeze information, and your Vault for the actions available to your account. A collection-wide security pause can also block returns.

Account Help

Wallets & accounts

One account can have one EVM address and one Solana address, each linked separately, plus an optional email. Either linked address opens the same Vault, XP, and account history. Open Profile Settings from the cogwheel in the site header to manage these account options.

What does linking mean?

Connecting chooses a wallet for this browser. Signing in proves control of its address. Linking makes that address another way to sign in to your existing Card Break account. Even in the same wallet app, EVM and Solana are separate addresses and must be linked separately.

To add the other wallet type, first sign into the account you want to keep. Open Profile Settings, use Wallet Connection to choose the wallet, and confirm the explicit linking request. Linking grants account access; it does not move funds or combine separate accounts. An occupied wallet slot requires the separate replacement or recovery process.

How do I disconnect a wallet or sign out of Card Break?

Open the Wallets & account menu to disconnect a wallet or choose Sign Out. You can also use Wallet Connection in Profile Settings from the cogwheel in the site header. Disconnect wallet(s) clears the selected wallet sessions throughout this site and other tabs on the same browser origin; email or another connected wallet can keep you signed in. Sign Out, or Sign out of Card Break in Profile Settings, clears all wallet, email, and Google account sessions on this browser.

Neither action unlinks wallets, deletes your account, changes access on another device, or cancels a submitted payment. Your extension may remember its site permission, but Card Break still requires reconnection.

Wallet linked to another account?

Signing in with an unlinked wallet creates a separate account. Connecting it while signed into another account does not merge them. If you control an unused, unwanted account, closing it can release its wallet address for a fresh link:

  1. Open Profile Settings from the cogwheel, sign out of Card Break, then sign in with the wallet belonging to the unwanted account.
  2. Return to Profile Settings, scroll to Close account, and check that this is the account you want to permanently close.
  3. After closure completes, sign into the account you want to keep using its email or existing wallet. Open Profile Settings and explicitly link the released wallet from Wallet Connection.

Do not sign in with the released wallet on its own first: that can create another separate account. Closure is not a merge and does not transfer assets, XP, or history.

What does account closure remove, and why might it be blocked?

Open Profile Settings from the cogwheel in the site header and scroll to Close account. Closing the account permanently removes its login credentials, profile, and XP. Only the minimum non-login evidence needed for financial, custody, and security records is retained. Wallet-only accounts can request closure without adding email.

Assets, Card Break Credit, pending purchases, refunds, shipments, or other unfinished activity can prevent closure. Review the listed reasons and resolve them before trying again. Do not close an account whose rewards or history you want to keep. Closure is irreversible and never transfers anything to another account.

Lost-wallet recovery is for lost or compromised access, not combining accounts you can still open. Existing account links are not automatically replaced or merged.

Open Profile Settings